In South Africa, Nebü charges Value Added Tax (VAT) on all local purchases. For international orders, additional import taxes and/or duties may be charged by your local customs office. Prior to purchase, please check with your country’s customs office to determine the additional costs that will be applied to your order.
Orders shipped to the US qualify for duty free shipping due to the AGOA free trade agreement between South Africa and the US and the classification of Nebü's products under the following HS code: D 7113.19. Nebü ensures that all necessary paperwork accompanies your parcel, however should your local customs office require a duty payment or additional documentation, please notify Nebü so we may assist in the clearance process.
In most cases, DHL will still charge a nominal handling fee on the shipment which is payable before delivery. Your local customs authority will communicate these charges directly to you.
DHL has advised the following regarding the handling fees charged: (As at July 2022)
Advance Payment (ADV) - The service covers any import of a non-document shipment for which DHL has paid or used its Customs credit line advancing Customs duties, taxes or regulatory charges on behalf of those importers with whom DHL has no contract. The charge is based on the credit advanced or guaranteed and is subject to a standard $17.00 USD.
Merchandise Processing (MPF) - Merchandise Processing Fee is a Customs-imposed service charge payable if the declared value of your parcel is more than $2500USD. The rate is 0.3464% of the net entered value with a minimum of $27.75 and a maximum of $538.40 per shipment.
Single Transaction Bonds (STB) may be used to secure a one-time importation.